Office Hours:
Our online store is always open.
Our Certified Master Herbalist hours:
10 AM – 4 PM Monday through Friday
Evening and weekend consultations available upon request at the same rate
She is available for Emergency Consultations for urgent needs that happen during the weekend and on holidays
Shipping: Most of our products ship Monday through Friday. Some items also ship on Saturday. All individual Land of Havilah Herbals brand product orders ship Monday – Saturday, as we stock them at our main business location.
We package orders at night, so please place your order before 8 PM if you would like it to have a chance to ship the next business day.
Emergency shipping: Please let us know if you have an emergency and you need the shipment sent out same day/next day (depending on the time), simply check the $4 Rush Fee option at checkout. We will do our utmost to get your order out quickly. We do have Express Shipping available through USPS for an additional fee – we will need to contact you with a quote if you make a note of your order that Express Shipping is required.
MeWe group. Current news and interesting articles are shared on our Land of Havilah Herbals MeWe group (free to join).
Postal Holidays
USPS is closed on these days, so make sure to plan your orders accordingly.
Winter Storms
We are located in Michigan, so we occasionally deal with winter storms that affect shipment of your order. We do our best to get your order out as fast as possible during these times, but please know that we do get snowed in or iced in on occasion. We get our driveway (all 600 feet of it) cleared, but we are on a dirt road. Dirt roads in Michigan are low priority during winter storms, so our road may not get plowed till a day o two after a big storm. USPS doesn’t come down dirt roads if they aren’t plowed or if they are dangerously icy – if it is that bad we also can’t get out to take orders to the post office. If we are experiencing a delay, we announce it via a notice banner on our website.
