Office Hours, Postal Holidays, & Winter Storms

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Office Hours:
Our online store is always open.

Our Certified Master Herbalist hours:
10 AM – 4 PM Monday through Friday

Evening and weekend consultations available upon request at the same rate

She is available for Emergency Consultations for urgent needs that happen during the weekend and on holidays

 

 

Shipping:  We ship Monday through Friday. We package orders at at 5 PM, so please place your order before 5 PM if you would like it to have a chance to ship the next business day.

Facebook: Use our Land of Havilah Herbals page for product support and to inquire on which of our products would be helpful for a situation. Use our Land of Havilah Farm Nubians page for questions directly relating to our goat herd (reservations or goats we have for sale).

MeWe: Click here to connect with us on MeWe. It is an excellent way to contact us quickly, please use the Message feature there. We also have a goat group on MeWe called Herbal Goat Care with Land of Havilah HerbalsNOTE: MeWe is FREE to use, just ignore the advertisement for their Premium option when you go to sign up for your free account.


Postal Holidays

USPS is closed on these days, so make sure to plan your orders accordingly.


Winter Storms

We are located in Michigan, so we occasionally deal with winter storms that affect shipment of your order. We do our best to get your order out as fast as possible during these times, but please know that we do get snowed in or iced in on occasion. We get our driveway (all 600 feet of it) cleared, but we are on a dirt road. Dirt roads in Michigan are low priority during winter storms, so our road may not get plowed till a day o two after a big storm. USPS doesn’t come down dirt roads if they aren’t plowed or if they are dangerously icy – if it is that bad we also can’t get out to take orders to the post office. If we are experiencing a delay, we announce it via a notice banner on our website.